🔒 Hgnice Privacy Policy

When you use Hgnice app and gaming platform, we collect certain information to provide you with the best gaming experience and to help you earn real money online. The information we collect includes:

• Account Information: Phone number, email address, and password when you register for Hgnice app
• Profile Information: Username, profile picture, and gaming preferences
• Gaming Data: Game scores, tournament participation, and earning history
• Device Information: Device type, operating system, and app version
• Usage Analytics: How you interact with Hgnice platform and games
• Payment Information: Bank details for withdrawals and transaction history

We use the collected information to provide and improve our gaming services on Hgnice platform:

• Account Management: Create and manage your Hgnice gaming account
• Gaming Services: Provide access to games, tournaments, and earning opportunities
• Payment Processing: Process withdrawals and manage your earnings
• Customer Support: Provide assistance and resolve technical issues
• Security: Protect your account and prevent fraud
• Improvements: Enhance Hgnice app features and user experience
• Communication: Send important updates and promotional offers

Hgnice takes your privacy and data security seriously. We implement comprehensive security measures to protect your information:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Secure Storage: Personal information is stored in secure, encrypted databases
• Access Control: Limited access to personal data by authorized personnel only
• Regular Audits: Security assessments and vulnerability testing
• Fraud Prevention: Advanced systems to detect and prevent fraudulent activities
• Data Backup: Regular backups to prevent data loss

Hgnice does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted partners who help us operate Hgnice platform
• Payment Processors: Secure payment processing for withdrawals
• Legal Requirements: When required by law or government authorities
• Account Security: To prevent fraud and protect other users
• Business Transfers: In case of company merger or acquisition
• User Consent: When you explicitly give permission

As a Hgnice user, you have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Download your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain data processing activities
• Withdrawal: Withdraw consent for data processing

To exercise these rights, contact our support team through the contact page.

Hgnice uses cookies and similar technologies to enhance your gaming experience:

• Essential Cookies: Required for basic app functionality
• Performance Cookies: Help us improve app performance
• Analytics Cookies: Understand how users interact with Hgnice
• Security Cookies: Protect against fraud and security threats
• Preference Cookies: Remember your gaming preferences

You can control cookie settings through your device settings or browser preferences.

Hgnice is designed for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We encourage parents to monitor their children's online activities and use parental controls to ensure safe gaming experiences.

Hgnice operates globally and may transfer your data to servers located in different countries. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

By using Hgnice app and platform, you consent to the transfer of your data to countries outside your residence, where data protection laws may differ.

We retain your personal information for as long as necessary to provide Hgnice services and comply with legal obligations:

• Active Accounts: Data retained while your account is active
• Inactive Accounts: Data retained for 2 years after last activity
• Financial Records: Transaction data retained for 7 years
• Legal Requirements: Data retained as required by law
• Security Purposes: Fraud prevention data retained as needed

Hgnice may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying in-app notifications
• Updating the "Last updated" date

We encourage you to review this privacy policy regularly to stay informed about how we protect your information.

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: [email protected]
• Support: Contact Support
• Response Time: Within 48 hours
• Data Protection Officer: Available for privacy inquiries